In a recent post, I predicted an increase in online shopping because of increased gas prices. I found an interesting article in the Wall Street Journal that showed that shopping centers are having difficulty leasing storefronts.

Lifestyle centers, a trend in shopping centers that has flourished during the past decade, are becoming less and less successful, according to the Wall Street Journal. These shopping centers contain a mixture of retail stores, fountains, and cafes in an open-air format. You have probably noticed that construction of enclosed malls dwindled in recent years, as this type of shopping center became more popular. But, owners of these lifestyle centers are finding it hard to fill storefronts and attract customers.

This is further support for the idea that online shopping will increase. This could help retailers, as a way to supplement lack of growth into new stores. While leasing a storefront is costly, maintaining a website is fairly inexpensive.

However, I’m sure investors who are having trouble leasing storefronts in their newly-built lifestyle centers aren’t too happy about the website alternative.

In an article on SiteProNews recently, they discussed 8 reasons why you need audio on your website.

Audio can be the difference between making 1 sale or 10, and it does add a ‘wow’ factor, for your customers.
I agree with all of their 8 points whole heartedly.
As a consumer, if I can listen to a retailer describe the benefits of their product to me instead of just reading a lengthy list of pros’, it has helped me make my decision to purchase or not.
Here’s a few of those 8 things that I feel are the most important, but make sure you read them all after you finish reading what I have to say.

1. Customers remember what they hear more than what they read. Did you know that people remember only 20% of what they read while they remember an astonishing 70% of what they hear? That’s three and a half times more! Your audio message will help you to stick into the minds of your customers longer.

3. Audio keeps customers on your site longer. Audio can keep customers on your site longer and you give you more time to make the sale. It can be used as an additional resource or tool for customers to familiarize themselves with your product or service while browsing your site.

6. Audio puts you light years ahead of your competitors. Using audio successfully on your site gives you a competitive advantage. Most internet businesses overlook using this effective marketing tool so be sure you’re not one of them!

7. Audio is easy to use. Being able to put audio on your website isn’t limited to just techies - anyone can do it! Many of the programs available don’t even require you to know HTML or flash. They’re designed to be user friendly so you shouldn’t have any problems taking your website to the next level.

See there in reason #6, where I italicized part of it?
I wanna tell you how to use it successfully, from a customers point of view.
This is so important.

Do NOT set your audio sales pitch to auto play.
Ever.
Do place your audio or video player above the fold, so customers can find it easily, but never set it to auto play.

Auto playing audio or video players are an immediate sales closer, meaning the customers leave the site without you closing the sale.
If you have your audio or video player above the fold, right near the top, and tell your customers in a short paragraph, that they can watch or hear more about your product by clicking play on the player, most customers will choose to watch or listen.

If it auto starts and the customers can’t find the player because it’s at the bottom of the page, or not even visible to customers to turn it off, customers end up leaving the site without listening or watching, and without reading anything on your site, and without making a purchase.

Give your customers the option of watching or listening to more information about your product, and they will.
Force it on them, and they will leave your site, with their money still in their wallets.

Over the last nine years or so search engine’s algorithms have become more and more sophisticated. Trying to figure these algorithms out will never happen by any in-house marketing team or their marketing director. Therefore it is important for marketing teams and marketing directors to think outside of the box when it comes to their online marketing strategy. Sure old tactics to achieve better organic positioning might have worked back in the day. However, with today’s new media channels and more sophisticated algorithms, marketers that do not adapt to this change are simply hurting their business’ brands.

More and more consumers are becoming a part of social networks. They use these networks as a trusted resource to find any information imaginable. Penetrating these consumer communities means marketers are faced with a decision. Continue to use the same SEO strategy that you used in 2003, 2004 etc. Or not.

New media channels such as blogs and RSS feeds can help companies achieve the same result in half the time - if marketers are willing to listen and apply a new strategy. Because of the shift in more consumer generated content retail blogs give smaller businesses the opportunity to drive deeper into their niche’ market by joining the consumer communities and talking with them about their products in their blog.

Exploit the weakness of your competitors. If you are a small business and want more revenue coming in from your website, the best way is to use a fully optimized retail blog. The staff at Triangle Direct Media will train you on proper strategies to apply when posting articles in your blog, support you and your staff when questions arise and give free updates to all of our clients. Be a leader in your space, not a follower. Start blogging about your products and reach more consumers online by thinking outside of the box.

Keep the number of monthly website clicks high and the cost needed to acquire those clicks as low as possible. This is the standard concept used by Marketing Directors and marketing teams that quite frankly……are going to be left behind and forced into catch up and scramble mode as New Media continues to take over Web Marketing 1.0.

Retail website owners and marketers have begun using New Media strategies such as blogs, podcasts and RSS feeds to give their website visitors an easier path to conversion. Others have simply ignored this evolution and continue to spend more and more dollars each month with sponsored ads on Google, Yahoo, MSN etc with Pay Per Click. As search algorithms revamp to include newer up to date content from New Media Channels, so are internet consumers changing their method of finding this content when they search for products to purchase.

Marketing Directors and marketing teams are in the drivers seat when it comes to changing their company’s presentation of it’s content. It’s a matter of changing the users experience when they visit your website and using additional mediums to bring them in. Transitioning from brand compatible content to actual brand-building encounters is where higher conversions will come from. Positioning your company’s brand, and distributing your content with a retail blog will definitely improve conversion rates.

Strategy is what separates winners from losers and adapters from slow movers.  Contact Retail Blog Marketing to learn more about our strategies for your business.

Yes, it’s that time of the year again. It’s almost labor day, and online retailers have to start thinking about the fourth quarter. It is a crucial time of the year for business, but also a real headache for retail internet marketing. There is no doubt that paid search works, but at what cost? How much of your spend is being wasted in click fraud? How many non buying customers are you paying for? What percentage of these clicks will turn into sales?

There is a cure for all of these headaches, and it is retail blog marketing. A blog will increase traffic, create a following and help you brand your company online.