Even though in-store sales are plummeting, the e-commerce industry is seeing a continued growth in online sales. Forrester forecasts online sales to grow from 11 percent to 13 percent in 2009, increasing $156.1 billion. One might question how online retail is one of the only industries not falling during our tough economic situation.

Online retail platforms are serving as a convenient, easy way for customers to shop, saving them gas from driving store to store. Cutting down on transportation costs, online retail also benefits retailers by eliminating the use of paper for shopping bags as well as customer service capital expenses. Today, much attention is being placed on going “green” and online retail platforms help support these practices. As traditional advertising budgets continues to fade, the costs saved on paper materials and printing are now being put toward online advertising. With the accurate measurements Web analytics provide online marketers, retailers are able to analyze conversion rates, improve customer retention and validate ROI which is harder to do in-stores.

So with the increased efforts by online retailers, having high organic search rankings is key to stay ahead through the economic downtime. Triangle Direct Media helps online retailers effectively cut costs and stay on top through new media marketing and social media strategies. With high value techniques to increase online exposure, clients begin to see improvement in search engine visibility and are able to compete more effectively being a step ahead in their given industry.

With summer now in session, it is the perfect time to revise your college marketing plans before school starts back up. Targeting students can be easy but at the same time it can be very tricky when the minds of college students can easily be drawn into other interests. An article at MediaPost successfully gives some insight into how you can enliven your marketing plan to keep the Gen Y demographic engaged.

Making up 30% of the Internet’s users, the Gen Y demographic is flooding online channels of communication, particularly social networks. What better way than to reach to them through social media and new media marketing? If you get their email through on-campus promotions during the first week of school, take the extra step to add them on FaceBook and Twitter. Use a blog to share student deals and write about the benefits of what you are trying to sell to them. Connecting to them through these channels will give them more of a personal connection and will also give opportunity for customers to recommend your business to their friends.

Make sure your company’s message that you are sending out through these channels are targeted towards this demographic of consumers. Also make certain that it is well defined and consistently carried throughout online and offline marketing strategies. It is also a good idea to make sure that all of your marketing representatives who visit the campuses that you “hone” in on are carrying out the same message to these students and the coveted Gen Y demographic.

 If you have non-web developers maintaining your site’s content, update the content more than once a month, manage it from remote locations or run a blog on your site, then a Content Management System (CMS) is a wise decision for your site. When choosing your site’s CMS it is important to make sure that it will be search-engine friendly. Here are some critical key points, addressed in an article on Search Engine Land, to look for when purchasing your next CMS platform:

Title, Header, and Meta Tag Customization

Make sure that you have control over customizing titles, H1 headings and meta descriptions. Not only do you want to access over these basic page elements, but also make sure that you can enable rules for particular sections of the website.

Alt Attributes

It is important to tell search engines what an image is about, so make sure you have the ability to implement the alt attribute within the site’s image tags.

Anchor Text Flexibility

To ensure your site is optimized, as well as search-friendly, make sure you are able to customize the anchor text

Nofollow, Noindex

To avoid duplicate content, it is important that your CMS supports Nofollow, Noindex tags.

Avoid Hidden Text

Many CMS platforms use CSS “display:none” to create expandable webpage elements such as a drop-down menu. Search engines could possibly misinterpret your hidden text as a spammer. Make sure your CMS avoids hidden text issues so you do not lose your page rank.

301-Redirects

For expired content, pages with a new version, or dodging keyword cannibalization issues, 301 redirects are necessary. A critical feature of your CMS is the functionality for redirecting content whenever necessary.

Keyword-Rich URLs & URL structure

To help solve a common SEO issue, your CMS platform should feature custom URL creation to implement static, keyword-rich URLs. Also, be sure your CMS allows customizable URL structure, as your SEO team should manually sculpt the URL structure of your site, not your CMS platform.

There are many crucial elements your CMS should deliver, these are just some of the most influential on-page and site-side SEO factors. From an SEO perspective, review your current CMS as soon as possible. Or, if you’re looking for a new platform remember these critical factors when deciding if your new CMS will be SEO friendly.  The decision to purchase a search-friendly CMS during the development cycle can reduce future customization costs many eTailers run into when trying to execute and manage a results-oriented SEO campaign.

In a recent post, I predicted an increase in online shopping because of increased gas prices. I found an interesting article in the Wall Street Journal that showed that shopping centers are having difficulty leasing storefronts.

Lifestyle centers, a trend in shopping centers that has flourished during the past decade, are becoming less and less successful, according to the Wall Street Journal. These shopping centers contain a mixture of retail stores, fountains, and cafes in an open-air format. You have probably noticed that construction of enclosed malls dwindled in recent years, as this type of shopping center became more popular. But, owners of these lifestyle centers are finding it hard to fill storefronts and attract customers.

This is further support for the idea that online shopping will increase. This could help retailers, as a way to supplement lack of growth into new stores. While leasing a storefront is costly, maintaining a website is fairly inexpensive.

However, I’m sure investors who are having trouble leasing storefronts in their newly-built lifestyle centers aren’t too happy about the website alternative.

In an article on SiteProNews recently, they discussed 8 reasons why you need audio on your website.

Audio can be the difference between making 1 sale or 10, and it does add a ‘wow’ factor, for your customers.
I agree with all of their 8 points whole heartedly.
As a consumer, if I can listen to a retailer describe the benefits of their product to me instead of just reading a lengthy list of pros’, it has helped me make my decision to purchase or not.
Here’s a few of those 8 things that I feel are the most important, but make sure you read them all after you finish reading what I have to say.

1. Customers remember what they hear more than what they read. Did you know that people remember only 20% of what they read while they remember an astonishing 70% of what they hear? That’s three and a half times more! Your audio message will help you to stick into the minds of your customers longer.

3. Audio keeps customers on your site longer. Audio can keep customers on your site longer and you give you more time to make the sale. It can be used as an additional resource or tool for customers to familiarize themselves with your product or service while browsing your site.

6. Audio puts you light years ahead of your competitors. Using audio successfully on your site gives you a competitive advantage. Most internet businesses overlook using this effective marketing tool so be sure you’re not one of them!

7. Audio is easy to use. Being able to put audio on your website isn’t limited to just techies – anyone can do it! Many of the programs available don’t even require you to know HTML or flash. They’re designed to be user friendly so you shouldn’t have any problems taking your website to the next level.

See there in reason #6, where I italicized part of it?
I wanna tell you how to use it successfully, from a customers point of view.
This is so important.

Do NOT set your audio sales pitch to auto play.
Ever.
Do place your audio or video player above the fold, so customers can find it easily, but never set it to auto play.

Auto playing audio or video players are an immediate sales closer, meaning the customers leave the site without you closing the sale.
If you have your audio or video player above the fold, right near the top, and tell your customers in a short paragraph, that they can watch or hear more about your product by clicking play on the player, most customers will choose to watch or listen.

If it auto starts and the customers can’t find the player because it’s at the bottom of the page, or not even visible to customers to turn it off, customers end up leaving the site without listening or watching, and without reading anything on your site, and without making a purchase.

Give your customers the option of watching or listening to more information about your product, and they will.
Force it on them, and they will leave your site, with their money still in their wallets.

Over the last nine years or so search engine’s algorithms have become more and more sophisticated. Trying to figure these algorithms out will never happen by any in-house marketing team or their marketing director. Therefore it is important for marketing teams and marketing directors to think outside of the box when it comes to their online marketing strategy. Sure old tactics to achieve better organic positioning might have worked back in the day. However, with today’s new media channels and more sophisticated algorithms, marketers that do not adapt to this change are simply hurting their business’ brands.

More and more consumers are becoming a part of social networks. They use these networks as a trusted resource to find any information imaginable. Penetrating these consumer communities means marketers are faced with a decision. Continue to use the same SEO strategy that you used in 2003, 2004 etc. Or not.

New media channels such as blogs and RSS feeds can help companies achieve the same result in half the time – if marketers are willing to listen and apply a new strategy. Because of the shift in more consumer generated content retail blogs give smaller businesses the opportunity to drive deeper into their niche’ market by joining the consumer communities and talking with them about their products in their blog.

Exploit the weakness of your competitors. If you are a small business and want more revenue coming in from your website, the best way is to use a fully optimized retail blog. The staff at Triangle Direct Media will train you on proper strategies to apply when posting articles in your blog, support you and your staff when questions arise and give free updates to all of our clients. Be a leader in your space, not a follower. Start blogging about your products and reach more consumers online by thinking outside of the box.

Keep the number of monthly website clicks high and the cost needed to acquire those clicks as low as possible. This is the standard concept used by Marketing Directors and marketing teams that quite frankly……are going to be left behind and forced into catch up and scramble mode as New Media continues to take over Web Marketing 1.0.

Retail website owners and marketers have begun using New Media strategies such as blogs, podcasts and RSS feeds to give their website visitors an easier path to conversion. Others have simply ignored this evolution and continue to spend more and more dollars each month with sponsored ads on Google, Yahoo, MSN etc with Pay Per Click. As search algorithms revamp to include newer up to date content from New Media Channels, so are internet consumers changing their method of finding this content when they search for products to purchase.

Marketing Directors and marketing teams are in the drivers seat when it comes to changing their company’s presentation of it’s content. It’s a matter of changing the users experience when they visit your website and using additional mediums to bring them in. Transitioning from brand compatible content to actual brand-building encounters is where higher conversions will come from. Positioning your company’s brand, and distributing your content with a retail blog will definitely improve conversion rates.

Strategy is what separates winners from losers and adapters from slow movers.  Contact Retail Blog Marketing to learn more about our strategies for your business.

Yes, it’s that time of the year again. It’s almost labor day, and online retailers have to start thinking about the fourth quarter. It is a crucial time of the year for business, but also a real headache for retail internet marketing. There is no doubt that paid search works, but at what cost? How much of your spend is being wasted in click fraud? How many non buying customers are you paying for? What percentage of these clicks will turn into sales?

There is a cure for all of these headaches, and it is retail blog marketing. A blog will increase traffic, create a following and help you brand your company online.